Privacy Policy
Ezi2Aus International Student Services is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including but not limited to:
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Full name
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Email address
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Phone number
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Country of residence
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Study plans and education-related information
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Accommodation-related information
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Any other information you choose to share with us via forms, email, phone, WhatsApp, or social media
We only collect information that is necessary to provide our services.
2. How We Collect Information
We collect personal information when you:
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Contact us through our website
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Submit an enquiry or contact form
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Communicate with us via email, phone, WhatsApp, or social media
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Use our services or request information
3. How We Use Your Information
We use your personal information to:
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Respond to enquiries and provide requested services
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Offer education guidance and student support
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Assist with accommodation guidance and settlement support
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Communicate with students and parents regarding services
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Improve our services and website experience
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Meet legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
4. Disclosure of Information
We may share your information only when necessary:
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With your consent
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With trusted service providers assisting us in delivering our services
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When required by law or legal process
Any third parties we work with are required to handle your information securely and confidentially.
5. Storage and Security of Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically or in paper form and is accessible only to authorised personnel.
6. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. Cookies do not collect personally identifiable information unless you choose to provide it.
You can disable cookies through your browser settings if you prefer.
8. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Ezi2Aus International Student Services
📧 Email: ezi2ausstudentservices@gmail.com
📞 Phone: 0412 119 946
📍 Location: Melbourne, Australia
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.